CLAUDE DUMONT
43 years

 

With a solid experience in the world of information technologies and always listening to customer requests, I developed a 6th sense to find solutions to the multiple problems an user may have by manipulating his hardware or phone.

Today, having conscience of the dangers bound to information piracy, I would like to draw the user's attention to these dangers.

"Prevention is better than cure."

Webmaster - System Administrator

• Strong capacities in creation and maintaining websites (HTML5, CSS3, JS, PHP, Joomla!, Wordpress.)
• Good knowledge in hardware, assembly and configuration of computers.
• Level 1 & 2 Helpdesk in Windows, Office Suite, Adobe Suite, Webclients, Mails.
• Visual Basic Development.
• Customer support with discretion, empathy and honesty.

 

 

 

 

 

 

 

• 2019 - Helpdesk Agent - Webmaster - Webdesigner
  Administration de l'Environnement (2009 - 2019)

• 2009 - Webmaster - Webdesigner
  Immojung SARL (2006 - 2009)

• 2004 - Helpdesk Administrator Level 1 & 2
  Luxair SA (2001 - 2004)

• 2001 - Customer Engineer
  European Court of Courtesy (1999 - 2001)

• 1999 - Technican
  Eurobureau (1999)

• 2014 - DAEU-A (Diplôme de fin d'études secondaires luxembourgeois)
  College of Lorraine in Nancy